At Avenir Software Inc. ("Avenir", "our", or "we"), we respect the privacy and confidentiality of our customers' personal information. Our commitment to protecting your personal information is reflected in this Privacy Statement, which was created to inform you about our privacy practices.
In this Privacy Statement, "personal information" means information about an identifiable individual and includes, without limitation, information such as your name, address, email address, phone number and other demographic information and "you" or "your" means the customers of Avenir and visitors or users of this website (www.avenir-online.com) ("Website").
We collect and use several types of information from and about you, including:
- Personal information that we can reasonably use to directly or indirectly identify you, such as your name, email address, location information, login information, and telephone number;
- Business related information, specifically information that relates to your business duties such as your company name, company address, business email address, business telephone number, and web address; and
- Technical information, including browser type and version, plugins, IP addresses, domain addresses, and other technical information as it relates to use and access of the Website and our applications.
Avenir does not collect personal information about you without your knowledge or consent.
We collect information about you in several ways. We may collect information about you directly from you on or through our Website, and may include:
- Information that you provide through fillable forms on the Website;
- Records and copies of your correspondence, such as via email; and
- Details of transactions we carry out through the Website, such as the fulfillment of purchase orders.
As you navigate through and interact with our Website, we and permitted third parties may use cookies or other automatic data collection technologies to collect technical information about you and your equipment, such as your browsing actions and patterns, traffic data, location data, operating system, browser type, logs, and other communication data.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website;
- Flash Cookies. Certain features of our Website may use local stored objects (or flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies; and
- Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened emails and for other related statistics.
Personal information collected by Avenir is used to:
- create and maintain a commercial relationship with you, such as providing you with technical support;
- respond to your inquiries about Avenir, or its products or services;
- provide you with news and information about Avenir or its products or services;
- improve the Website and to refine our product and service offerings; and
- to carry out our obligations and enforce our rights arising from our agreement with you, including for billing purposes and to comply with legal requirements.
Avenir will request your consent if we wish to use your personal information for any other purpose.
From time to time, we may disclose personal information that we collect from you as described in this Privacy Statement for the following:
- To our subsidiaries and affiliates;
- To contractors, service providers, partners, and other third parties we use to support our business, such as our manufacturing clients who provide customized versions of our applications;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a liquidation process in which information held by Avenir, including its customers and users, is among the assets transferred;
- To comply with any court order, applicable law, or legal process; and
- To enforce or apply our service agreement and other agreements we may have with you, including for billing purposes.
Except as expressly stated above, Avenir will not sell, license, trade, lend, rent or otherwise voluntarily disclose your personal information to third parties without your consent to do so. Avenir reserves the right to disclose personal information if required to do so by law or in the good faith belief that such action is reasonably necessary or appropriate to comply with legal process, respond to claims or to protect the rights, property or safety of Avenir, its employees, customers or the public.
Avenir employs security technologies and practices to protect the privacy and confidentiality of your personal information. For example, the Website has security measures in place to prevent the unauthorized access, loss, misuse and alteration of personal information provided to Avenir. Personal information provided to Avenir in ways other than on the Website is also protected by appropriate physical, electronic, and administrative security safeguards. Avenir considers personal information provided by you to be private and confidential and accordingly we treat it with care.
By accessing or using this Website or our applications, or by submitting your personal information to Avenir, you acknowledge and agree that you understand, accept, and consent to this Privacy Statement. Subject to any legal or contractual restrictions, you may withdraw your consent at any time by contacting Avenir as set out below. However, by doing so you limit your access and use of the Website and Avenir's ability to serve you.
Except as otherwise permitted or required by applicable law, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Until you have unsubscribed, we may retain your personal information to continue to send marketing information to you. Under some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
The Website may include links to third-party websites, plug-ins, services, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read their privacy policies.
Under the California Consumer Privacy Act ("CCPA"), California residents have certain rights to understand and request that we disclose details about how we handle personal information. If you would like to make a request and exercise your rights with respect to your personal information, please see the following section immediately below.
In the preceding 12 months, we have collected certain categories of personal information as stated above, have only used such collected information for the purposes as stated above, and have only disclosed such information to third parties as stated above. This may be considered "sharing" or a "sale" under the CCPA. Avenir does not collect, use, or disclose any "sensitive personal information" (as defined in the CCPA and as amended by the California Privacy Rights Act) and Avenir does not have actual knowledge that it collects, uses, or sells personal information of consumers under 16 years of age. We do not provide any financial incentives tied to the collection, use, sale, or deletion of your personal information.
At any time, you may access, correct, or update your personal information retained by Avenir by providing a written request to Avenir at the email or post addresses set out below. Avenir will use reasonable efforts to ensure that your personal information is accurate and current.
212 - 4935 40th Ave NW
Calgary, Alberta, Canada, T3A 2N1
Attention: President
Changes to Privacy Statement
This Privacy Statement may change from time to time and if we make material changes, we will notify you through a notice on this Website.
This Privacy Statement is dated: July 10, 2025.