Quick Tips

LoopCAD 2012

The video based Tutorial is an excellent learning resource with nearly 2 hours of video lessons. You can launch it from LoopCAD’s Main Menu, or online by clicking here.

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How-To
General
What are the system requirements to run HeatCAD 2011?

Operating System: Microsoft Windows 7 or Vista with Internet Explorer 8 or higher
Processor: 1.5 GHz or higher recommended
RAM: 2 GB or more recommended
Disk Space: 60 MB Minimum
Video: SVGA or higher
Mouse: External mouse with scroll wheel (built-in mouse pads are not recommended)
Do I need AutoCAD to run HeatCAD 2011?

AutoCAD is not required to run HeatCAD. However, HeatCAD is able to import AutoCAD 2010 (and earlier) drawing files for use as a template for your plumbing system design, and it can also export to the DWG and DXF file formats.

Can I import PDF drawings?

Yes you can import PDF drawings or scanned drawings in JPG, PNG, or BMP formats as well as AutoCAD DWG and DXF files.

How do I know which Version of HeatCAD I am running?

The HeatCAD version is displayed on the Main Menu directly under the “License Status” heading. You can also get more detailed information about HeatCAD by selecting ‘Help | About HeatCAD’ menu.

I have a suggestion for HeatCAD. Who can I talk to?

We are continually working hard to improve HeatCAD. We encourage you to send us your comments, and invite you to contact our development team with your ideas.

License and Subscription
I have HeatCAD 2010 - can I upgrade to HeatCAD 2011 for free?

Free upgrades are available if you have an active subscription in place. To upgrade, simply download and install the desired version of HeatCAD 2011.

Will HeatCAD 2011 stop working after the subscription expires?

No. HeatCAD will remain fully functional after the subscription expires, but you will no longer have access to upgrades or all of the support options. See the License and Subscriptions page for more information.

I have HeatCAD 2010 - can I still get the free trial for HeatCAD 2011?

Yes. You can install the HeatCAD 2011 trial without affecting your HeatCAD 2010 installation. Both versions can be used on the same computer at the same time.

What happens if I let my subscription expire and then later want to upgrade to a newer version of HeatCAD?

If you choose not to renew your annual subscription and then later want to upgrade to a newer version of HeatCAD, you can either:

    1. renew your subscription and pay retroactively back to the expiry date, or
    2. you can simply repurchase a new HeatCAD Full license.

You can choose the option that is least costly for you, which will depend on how long it has been since your subscription expired.

Do I need to purchase separate licenses to use HeatCAD on my home and work computers?

The HeatCAD license permits one primary-use installation (for example, your office computer) and one secondary-use installation (for example, on a home or notebook computer), provided that they are both for your use only. If you want a secondary-use activation, complete the online request form by clicking here.

How can I reactivate HeatCAD if I have changed computers or reformat my hard drive?

To obtain a new or replacement Activation Code for your HeatCAD license, complete the online request form by visiting Alternat Activations.

Do I Need HeatCAD if I already have LoopCAD 2012?

The professional Edition of LoopCAD includes all of the functionality of HeatCAD 2011, so you would not normally need both software packages. However, the Standard Edition of LoopCAD 2012 does not includes the automated heat loss calculations.

How-To
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