Quick Tips

HeatCAD 2012

Cold partition walls are supported in HeatCAD. See the Help topic for details.

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How-To
General
What are the system requirements to run LoopCAD 2012?

Operating System: Microsoft Windows 7 or Vista with Internet Explorer 8 or higher
Processor: 1.5 GHz or higher recommended
RAM: 2 GB or more recommended
Disk Space: 175 - 250 MB depending on Add-ons (includes Tutorial video files)
Video: SVGA or higher
Mouse: External mouse with scroll wheel (built-in mouse pads are not recommended)
Do I need AutoCAD to run LoopCAD 2012?

AutoCAD is not required to run LoopCAD. However, LoopCAD is able to import AutoCAD 2010 (and earlier) drawing files for use as a template for your plumbing system design, and it can also export to the DWG and DXF file formats.

Can I import PDF drawings?

Yes you can import PDF drawings or scanned drawings in JPG, PNG, or BMP formats as well as AutoCAD DWG and DXF files.

How do I know which Version of LoopCAD I am running?

The LoopCAD version is displayed on the Main Menu directly under the “License Status” heading. You can also get more detailed information about LoopCAD by selecting ‘Help | About LoopCAD’ menu.

Can I calculate heat losses using LoopCAD?

Yes, with the Professional Edition you can calculate residential heat losses using either ASHRAE or CSA-F280. The Standard Edition does not calculate the heat losses but you can input unit loads manually, and have the hydronic calculations performed based on these. Refer to the Feature Comparison Chart for more.

I have a suggestion for LoopCAD. Who can I talk to?

We are continually working hard to improve LoopCAD. We encourage you to send us your comments, and invite you to contact our development team with your ideas.

License and Subscription
I have LoopCAD 2011 – can I upgrade to LoopCAD 2012 for free?

Free upgrades are available if you have an active subscription in place. To upgrade, simply download and install the desired version of LoopCAD 2012.

How do I upgrade from LoopCAD 2011 to LoopCAD 2012?

Provided that you have an active subscription you can upgrade to LoopCAD 2012 for free. Just download the desired version from www.LoopCAD.com/Downloads, install the software, then follow the instructions for the new Auto-Activation feature. LoopCAD 2011 will remain on your computer and you can choose to uninstall it anytime you want to free up hard drive space.

Will LoopCAD 2012 stop working after the subscription expires?

No. LoopCAD will remain fully functional after the subscription expires, but you will no longer have access to upgrades or all of the support options. See the License and Subscriptions page for more information.

I have 2011. Can I still get the free trial for LoopCAD 2012?

Yes. You can install LoopCAD 2012 trial without affecting your LoopCAD 2011 installation. Both versions can be used on the same computer at the same time.

I have LoopCAD 1.7 (or 1.5) installed. Can I still get the free trial for LoopCAD 2012?

Yes. You can install LoopCAD 2012 trial without affecting your LoopCAD 1.7 or 1.5 installation. Both versions can be used on the same computer at the same time.

If I install LoopCAD 2012, will I still be able to use my LoopCAD 2011 (or 1.7) software?

Yes. You can install LoopCAD 2012 trial without affecting your LoopCAD 2011 (or 1.7) installation. The different versions can be used on the same computer at the same time.

What happens if I let my subscription expire and then later want to upgrade to a newer version of LoopCAD?

If you choose not to renew your annual subscription and then later want to upgrade to a newer version of LoopCAD, you can either:

    1. renew your subscription and pay retroactively back to the expiry date, or
    2. you can simply repurchase a new LoopCAD Full license.

You can choose the option that is least costly for you, which will depend on how long it has been since your subscription expired.

Do I need to purchase separate licenses to use LoopCAD on my home and work computers?

The LoopCAD license permits one primary-use installation (for example, your office computer) and one secondary-use installation (for example, on a home or notebook computer), provided that they are both for your use only. If you want a secondary-use activation, complete the online request form by clicking here.

How can I reactivate LoopCAD if I have changed computers or reformat my hard drive?

To obtain a new or replacement Activation Code for your LoopCAD license, complete the online request form by clicking here.

Do I Need HeatCAD if I already have LoopCAD 2012?

The professional Edition of LoopCAD includes all of the functionality of HeatCAD 2012, so you would not normally need both software packages. However, the Standard Edition of LoopCAD 2012 does not includes the automated heat loss calculations.

How-To
How do I use the auto-activation feature to activate my LoopCAD 2012?
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